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AEE Store

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  • Promotions
  • Comparisons
  • Gift Lists
  • Wish List

FAQs

Frequently Asked Questions

Q: Why wasn't the store promotion on the website available at the CRS Store store at my local mall?

A: The promotions posted on our website are offered in most of our stores nationwide. However, as noted when the promotion is posted on our website, each CRS Store store is unique and promotions are not offered at all stores. If you want to make sure your CRS Store store is running a particular promotion, call the store. If they aren't running the promotion, they should be able to tell you which CRS Store store in your area is.

Q: What is your return policy?

A: If you have your receipt or packing slip, you can return any unused or defective item within 90 days of the original purchase date for a refund. Returns are not accepted after 90 days from the purchase date.

Q: How do I update my email address?

A: You can update your email address by logging in and selecting "My Profile." Make any changes you need to your profile, then scroll to the bottom of the page, and click "Submit" to save those changes.

Q: I created a Wish List on my last visit to the site. Where is it now?

A: You must be a registered member of CRS Store to save a Wish List for future access. Registered members can retrieve their Wish Lists by logging into their accounts and clicking Wish List at the top of any page on the website.

Q: How can I unsubscribe from your email list?

A: You can unsubscribe from CRS Store email by clicking the link at the bottom of marketing emails you receive from CRS Store. Please note, even if you elect not to receive email, or subsequently ask to be removed from the CRS Store email marketing list, you may still receive email confirmations for Gift Card purchases made on our website, confirmations of our receipt of questions submitted, and other operational emails. You can also login and edit your profile, then deselect the box for "Send me emails."